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Describe your ability to deal with conflict.
Describe your ability to deal with conflict.  (Question ID: 122)   Contributor: cl123
This question and its answers have been viewed 27606 times.   Submitted on: August 05 2008
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Best Answers to the question:(ranked by the quality)

1. Deborah Beavers - August 30 2008 (Answer ID: 519)
It would be best to sit down with the person in an isolated area and discuss your problem. If it can not be resolved at that time, then you must take it to your supervisor and handle the problem in that manner so that you are not causing a "hostile work environment".
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2. Christina - August 31 2008 (Answer ID: 522)
I am always objective, seeing things from 2 or more points of view. I assess the situation and avoid aggravating confrontations. If the problem is something I cannot resolve myself, I take matters to the proper authority. Look forward to making things more comfortable in the future and make sure that the incident never occurs again.
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3. Berry - August 21 2008 (Answer ID: 421)
I run away. No, I face it head on.

Actually, I evaluate the situation to see if its' a conflict that will die out on its own or if personal involvement is the best answer. Usually, I take note of it during the course of a couple days. If the sky doesn't fare any better, then I spend some time removing my emotions and going into it objectively yet with an open-mind.

It's the worse scenario to push the person into defense or offense even before discussing the problem, so I look for neutral words to bring up the topic. "Hey, whenever you have time, can I have a moment to talk to you?" Always be considerate of the other person, and remember that just because you are ready, doesn't mean they are ready to face the problem.

I guess the key word here is always be objective. Even when you talk about whose feelings got hurt, speak in a factual manner, that its been done now what are we going to do to alleviate the problem?
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4. dp - September 01 2008 (Answer ID: 524)
I think the situation over and assess what the conflict is and whether it is a problem with my perspective or is it something that will blow over in a few days. If I determine that it is something that is not going away and that I feel is a valid concern, I go to the person and ask to talk with them about it.
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5. cl123 - August 05 2008 (Answer ID: 126)
Describe a specific instance in which you resolve a conflict. The interviewer is seeing if your method of dealing with difficult situations.
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6. Mohamed - September 19 2008 (Answer ID: 611)
I知 always meditating before taking any decisions concerning any conflict.I知 that kind of person who can calm himself down and not to shout at all and I知 not aggressive and I知 always trying to solve everything in peace but if the conflict can稚 be solved I知 always trying to forget about it. But if the conflict is so serious I知 returning back to my manager to handle the problem and to reach the best point of satisfaction.
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7. connie - November 18 2008 (Answer ID: 850)
try to understand the other persons reasoning

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8. zdjan - January 05 2009 (Answer ID: 1198)
i think the situation over and assess what the conflict is and whether it is a problem with my perspective or is it something that will blow over if i determine that it is something that is not going away and that i feel is a valid concern, i go to the person and ask to talk with them about it.
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9. Connie Lippo - March 18 2009 (Answer ID: 1692)
Always be objective and never personalize the conflict...
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10. Aurora E. Calara - June 19 2009 (Answer ID: 2098)
you have to objective. . as simple as that.

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11. bcvbcvbcvb - July 28 2010 (Answer ID: 4762)
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12. Horafaust - July 19 2010 (Answer ID: 4729)
Diplomacy is something were I'm good at. I tend to listen on both sides and make sure to hear each others opinion about things. I'll merge their strong reasons and come up to a conclusion that both sides will surely benefit.
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13. Teddy Nyarigita - September 29 2009 (Answer ID: 4228)
I listen to the other person痴 point of view and also seek opinion from another third party. Before coming up with any form of judgment.
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