Best Answers to the question:(ranked by the quality)
1. Christina - August 31 2008 (Answer ID: 522)
I am always objective, seeing things from 2 or more points of view. I assess the situation and avoid aggravating confrontations. If the problem is something I cannot resolve myself, I take matters to the proper authority. Look forward to making things more comfortable in the future and make sure that the incident never occurs again.
2. Horafaust - July 19 2010 (Answer ID: 4729)
Diplomacy is something were I'm good at. I tend to listen on both sides and make sure to hear each others opinion about things. I'll merge their strong reasons and come up to a conclusion that both sides will surely benefit.
3. Berry - August 21 2008 (Answer ID: 421)
I run away. No, I face it head on.
Actually, I evaluate the situation to see if its' a conflict that will die out on its own or if personal involvement is the best answer. Usually, I take note of it during the course of a couple days. If the sky doesn't fare any better, then I spend some time removing my emotions and going into it objectively yet with an open-mind.
It's the worse scenario to push the person into defense or offense even before discussing the problem, so I look for neutral words to bring up the topic. "Hey, whenever you have time, can I have a moment to talk to you?" Always be considerate of the other person, and remember that just because you are ready, doesn't mean they are ready to face the problem.
I guess the key word here is always be objective. Even when you talk about whose feelings got hurt, speak in a factual manner, that its been done now what are we going to do to alleviate the problem?
4. Thuy Huynh - April 05 2011 (Answer ID: 5830)
The first staep is to identify the cause of conflicts. Second, clarify the expected outcomes and identify the winning /losing scenarios. Third try to reduce threats by focusing on issues (not people). Finally be open minded to see a good resolution base on the common goal and the environment of agreement.
5. Deborah Beavers - August 30 2008 (Answer ID: 519)
It would be best to sit down with the person in an isolated area and discuss your problem. If it can not be resolved at that time, then you must take it to your supervisor and handle the problem in that manner so that you are not causing a "hostile work environment".
6. Jumbo - March 06 2011 (Answer ID: 5673)
I will always think objectivly when dealing with conflict and like to sit on the fence for a moment to look and listen to whats been said. To sit on the fence i mean to mentally step away for a moment and look at the situation from all other posible points of view. After carefully understanding the situation suggest how this may be resolved and if in doubt or unable to do so seek assistance from your supervisor, or manager.
7. cl123 - August 05 2008 (Answer ID: 126)
Describe a specific instance in which you resolve a conflict. The interviewer is seeing if your method of dealing with difficult situations.
8. Mohamed - September 19 2008 (Answer ID: 611)
I知 always meditating before taking any decisions concerning any conflict.I知 that kind of person who can calm himself down and not to shout at all and I知 not aggressive and I知 always trying to solve everything in peace but if the conflict can稚 be solved I知 always trying to forget about it. But if the conflict is so serious I知 returning back to my manager to handle the problem and to reach the best point of satisfaction.
9. Connie Lippo - March 18 2009 (Answer ID: 1692)
Always be objective and never personalize the conflict...
10. Teddy Nyarigita - September 29 2009 (Answer ID: 4228)
I listen to the other person痴 point of view and also seek opinion from another third party. Before coming up with any form of judgment.
11. dp - September 01 2008 (Answer ID: 524)
I think the situation over and assess what the conflict is and whether it is a problem with my perspective or is it something that will blow over in a few days. If I determine that it is something that is not going away and that I feel is a valid concern, I go to the person and ask to talk with them about it.
12. zdjan - January 05 2009 (Answer ID: 1198)
i think the situation over and assess what the conflict is and whether it is a problem with my perspective or is it something that will blow over if i determine that it is something that is not going away and that i feel is a valid concern, i go to the person and ask to talk with them about it.
13. Aurora E. Calara - June 19 2009 (Answer ID: 2098)
you have to objective. . as simple as that.
14. connie - November 18 2008 (Answer ID: 850)
try to understand the other persons reasoning
15. Anna - June 12 2012 (Answer ID: 8981)
I should keep calm and think carefully,then I can analyse the development of conflict ad solve the problem.
16. Miguel - July 27 2012 (Answer ID: 9126)
you don't. he's moved on.. you should too. why hurt some other girl who didn't do anyithng wrong? if you did get him back he'd probebly just break up with you again for the same reason he did last time.srry to be harsh.. but it's the truth.
17. shinara - July 23 2012 (Answer ID: 9104)
i'm giving you a tip,you should all thank me
18. Hammer Time - March 11 2013 (Answer ID: 10588)
When I am involved in a conflict at work, I will never go into the conflict with the attitude to win the conflict. My primary objective is to enter into discussions with the goal of a resolution to the conflict.
Suggest an Answer to the Question or Make a Comment