Best Answers to the question:(ranked by the quality)
1. Berry - August 21 2008 (Answer ID: 392)
I once was told to sell credit cards to "people who look like immigrants" because they didn't fully grasp the concept of American credit cards. I thought this was highly unethical, especially coming from a high management position (at a Christian product store). The company policy was to sell a certain number of items, and credit cards were mandatory. Instead of letting the poor judgment of one person affect my perception of the company, I pitched the credit cards in a objective manner.
I explained all the benefits, as well as possibly negative repercussion that may come from misuse. Unlike the other salespeople who pitched the benefits and quickly got them to sign, I was taking a "risk" by giving the customers time to think, and rethink this decision. Surprisingly, I always met my quota and my Asst. Manager never advised me on how I should handle customers again.
In that business field, I realized that just because the products were "Christian" didn't force the employers to abide by a higher standard of ethical obligation. People are just humans, and humans have flaws. I felt like I handled this situation in the best light possible because I didn't a) have to quit b) alter my morals c) set an example to others.
2. cl123 - August 05 2008 (Answer ID: 132)
The interviewer is questioning your honesty and ethical obligations, and how they effect your performance at work. Describe an instance where you dealt with this kind of situation in a professional and conductive manner.
Suggest an Answer to the Question or Make a Comment
Tell me about a time where you faced an ethical dilemma. How did you handle it?
(Question ID: 127) Contributor: cl123
1. Berry - August 21 2008 (Answer ID: 392)
2. cl123 - August 05 2008 (Answer ID: 132)