Best Answers to the question:(ranked by the quality)
1. Pepper - February 20 2009 (Answer ID: 1235)
Customer Service is basically"I CARE, I CAN DO "
Great customer service is meeting or exceeding the customers needs.
Treating every customer with Courtesy, Dignity and Respect.
Great Customer Service is making sure the customer is satisified with the result. Its acknowledging the customer, listening and understanding there needs, providing possible solutions to meet there needs in A timely manner, communicating clearly and making sure they understand everything, answering all there questions , while educating them on services that might be benificial to them.
Satisfaction ensures loyal customers, as well as positive word of mouth Advertisement.
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2. 4Sure - November 23 2008 (Answer ID: 860)
When a customer leaves with a sense of satisfaction and joy that the service and treatment they received exceeded what they thought they would initially receive.
3. GIGI - December 04 2008 (Answer ID: 1102)
Its when a customer leaves with a sense of satisfaction because of how they were received with joy and how they were helped which also can make customers come again and can recommend others to come.
4. persia**(()) - January 03 2009 (Answer ID: 1192)
when a customer recieves a wow experience feeling joy and satisfaction and comes back again
5. naledi - February 04 2009 (Answer ID: 1221)
a customer is always right, look at dat way who ever interect with a customer he/she must treat yhe customer like a king
6. dont care - November 18 2008 (Answer ID: 848)
when they do it for me
7. sailergirlga1234 - April 09 2009 (Answer ID: 1711)
Providing a fun and comfortable place for them to shop. Acknowledge them, be sincere, bend over backwards to help them with whatever they need. Offer them suggestions or substitutions if their product is not in stock. Offer to have their product shipped in from another store. You want the customer to leave feeling valued and with a smile on their face. Smile, laugh, put them at ease. After all it is the customer who you depend on to to keep your goals attainable. It also provides you with a deep sense of pride knowing that you treated the customer exactly how you would want to be treated, by doing the right thing, and by being the best you can be.
8. Patricia- May 11, 2009 - June 11 2009 (Answer ID: 2082)
A great customer service is where the company prioritize the customer needs , exceed the satisfaction of customer that leads to word of mouth....
9. Chiya Delgado - August 03 2009 (Answer ID: 2188)
A perfect customer service is providing a quality service by satisfying customer's needs, it also has an extensive knowledge about the products, it also treats the customers in a polite and friendly attitude and must posses a good communication skills.
10. jacqueline langford - December 13 2009 (Answer ID: 4335)
When you make the customer fell that they are important and you go out of your way to help them so they feel important and go away happy and tell all there friends about your service
11. jacqueline langford - December 13 2009 (Answer ID: 4334)
Good Customer service is when the customer feels the service they recieves was far above the service they expected and leaves happy that they got what they wanted and all there questions was answered
Customer Service vastly and most importantly depends on the presentation which is counted as the first impression.Being empathised and sympathised can be the best tool to make someone happy.
Suggest an Answer to the Question or Make a Comment
What is your definition of great customer service?
(Question ID: 235) Contributor: Joan
1. Pepper - February 20 2009 (Answer ID: 1235)
2. 4Sure - November 23 2008 (Answer ID: 860)
4. persia**(()) - January 03 2009 (Answer ID: 1192)
5. naledi - February 04 2009 (Answer ID: 1221)
6. dont care - November 18 2008 (Answer ID: 848)
7. sailergirlga1234 - April 09 2009 (Answer ID: 1711)